Terms and Conditions

1.1 These Terms and Conditions (the “Terms”) govern the legal relationship between Elite Company s.r.o., operating under the PropHelix brand (the “Provider”), and the user (the “Customer”).

1.2 The Provider offers educational services and simulation tools focused on trading in financial markets.

1.3 These services do not constitute investment services, brokerage services, portfolio management, or financial advice.

1.4 By registering for or using the services, the Customer agrees to these Terms.

1.5 The services are available only to persons aged 18 or older.

1.6 The Customer is responsible for complying with the laws and regulations applicable in their jurisdiction.

2.1 All services are strictly educational and simulated in nature.

2.2 The trading platform:

• operates with fictitious capital
• does not execute trades on real markets
• displays simulated market conditions only

2.3 The Customer acknowledges that:

• no real funds are provided to them
• no real trading takes place
• any profits shown are not real profits

2.4 Any similarity to real market conditions is for educational purposes only.

3.1 Each Customer may have only one account unless the Provider determines otherwise.

3.2 Creating multiple accounts, including accounts under different identities, is strictly prohibited.

3.3 The Provider reserves the right to:

• merge accounts
• suspend accounts
• terminate all services without entitlement to a refund

3.4 Within one account, the Customer may purchase and manage multiple programs.

4.1 The Provider offers:

• Odyssey Account – a multi-stage evaluation program. The Customer pays a one-time entry fee and progresses through successive evaluation stages with increasing simulated account sizes, followed by a funded simulated account. The same loss limits apply at every stage, including the funded stage; the profit target applies to the evaluation stages only.
• Instant Account – immediate access to a funded simulated account with no preceding evaluation phase.
• Steady Account – a one-step evaluation program. The Customer pays an initial entry fee and, upon successful completion of the evaluation phase, is required to pay the remaining portion of the fee before the funded simulated account is activated.
• Vortex Account – a two-step evaluation program consisting of Phase 1 and Phase 2. Upon successful completion of both phases and all applicable conditions, the Customer may gain access to a funded simulated account.

4.2 The rules, objectives, and parameters of each phase or stage are defined on the website.

4.3 The Provider reserves the right to amend these parameters at any time.

4.4 The Customer must successfully complete each phase or stage in order to progress to the next one.

5.1 Fees are charged for access to educational programs and simulation tools.

5.2 The Customer may request a refund of the purchase fee within three (3) business days from the date of purchase, provided that no trade has been executed on the purchased account. The execution of any trade ends this purchase-refund eligibility. Except for this purchase-refund entitlement, all fees are non-refundable, unless otherwise required by applicable law or determined by the Provider.

5.3 For the avoidance of doubt, the original challenge purchase fee is not refunded as part of any performance reward, payout, or upon successful completion of a program, except where these Terms expressly provide otherwise (section 5.6). Performance rewards, where granted, are separate from and do not include reimbursement of the challenge purchase fee.

5.4 Any reward:

• is granted at the sole discretion of the Provider
• does not constitute trading profit
• does not constitute a financial return

5.5 The Provider reserves the right not to grant any reward in the event of:

• a breach of the rules
• suspicious behavior
• abuse of the system

5.6 Odyssey Account – entry fee refund and milestone rewards. Subject to sections 5.4, 5.5 and 6, including verification procedures (KYC) and anti-abuse checks, a Customer in the Odyssey program is eligible for:

• a refund of the one-time entry fee after successfully completing the $50,000 stage
• a milestone reward of $2,500 after successfully completing the $100,000 stage
• a further milestone reward of $5,000 upon reaching the $1,000,000 funded simulated account

6.1 The Customer acknowledges that all trading activity takes place in a simulated environment using fictitious funds.

6.2 Based on the Customer’s performance within the program, the Provider may, at its sole discretion, grant a financial reward, bonus, or other form of compensation.

6.3 Such reward:

• does not represent profit generated from real trading on financial markets
• is not the result of trading with real capital
• is provided as a performance-based incentive within the educational model

6.4 The Customer acknowledges that the services do not include the allocation of real capital, investment services, or trading on real markets.

6.5 Rewards may be subject to internal review, verification procedures, including KYC, and anti-abuse checks.

6.6 The Provider reserves the right to suspend or deny any reward in the event of:

• a breach of these Terms
• suspicious or abusive trading behavior
• a violation of fair use principles

6.7 Odyssey funded account – payout limit. Performance rewards on an Odyssey funded simulated account are limited to $25,000 per account. When this limit is reached, trading on the account is suspended for one (1) month from the date the limit is reached, after which trading may resume.

7.1 The following practices are prohibited in particular:

• arbitrage (including latency, price, or triangular arbitrage)
• exploitation of platform errors
• use of delayed data
• trade copying between accounts
• account sharing or account management by third parties
• use of bots, unless expressly permitted
• hedging between accounts
• excessive risk-taking or unrealistic trading behavior

7.2 The Provider may consider the following to be abusive behavior:

• non-standard position sizing
• inconsistent trading strategies
• “all-in” or gambling-like behavior
• excessively high-frequency trading

7.3 The Provider has the sole right to determine whether a breach of the rules has occurred.

8.1 A breach of these Terms may result in:

• immediate termination of the account
• cancellation of all programs
• removal of simulated results
• denial of rewards
• permanent prohibition from using the services

9.1 The Provider uses third-party services.

9.2 The Provider is not liable for:

• outages
• delays
• inaccurate data
• platform errors

9.3 The services may be temporarily unavailable.

10.1 Any unauthorized chargeback:

• results in the immediate cancellation of the account
• may lead to legal action

10.2 The Provider reserves the right to refuse the provision of future services.

11.1 The services are provided on an “as is” basis.

11.2 The Provider is not liable for:

• financial losses
• decisions made by the Customer
• technical issues
• third-party services

11.3 The Provider’s liability is limited to the amount paid by the Customer.

12.1 Personal data is processed in accordance with GDPR.

12.2 Data may be used for:

• provision of services
• fraud prevention
• analytical and statistical purposes

13.1 The Customer may terminate the use of the services at any time.

13.2 The Provider may terminate the services in the event of:

• a breach of these Terms
• abuse of the services

14.1 The Provider is not liable for any failure caused by:

• natural disasters
• war
• pandemics
• government measures
• technical issues beyond its control

15.1 The Provider reserves the right to restrict access to users from certain countries.

15.2 The Provider may refuse to provide services at its sole discretion.

16.1 Official communication channels include:

• email
• the client section

17.1 These Terms are governed by the laws of the Slovak Republic, as amended from time to time.

17.2 Any disputes shall be resolved by the competent courts of the Slovak Republic.

18.1 The Provider reserves the right to amend these Terms at any time.

18.2 By continuing to use the services, the Customer agrees to the current version of these Terms.

18.3 If any provision of these Terms becomes invalid or unenforceable, the remaining provisions shall remain in full force and effect.