1. What Are Cookies
Cookies are small text files that are stored on your device when you visit a website. We also use similar technologies, such as your browser's local storage; in this policy we refer to all of them as “cookies”.
2. Types of Cookies
We use the following types of cookies on our website:
- Essential cookies, which are necessary for the proper functioning of the website
- Functional cookies, which run the support chat
- Analytical cookies, which are used to analyze website traffic
- Marketing cookies, which allow the effectiveness of our advertising to be measured and content and advertising to be personalized
3. Cookies We Use
Essential (always active)
- ph_consent (PropHelix) – remembers your cookie choices – 180 days
- NEXT_LOCALE (PropHelix) – remembers your language – 1 year
- Local storage (PropHelix) – remembers your preferred display currency and whether you closed the welcome offer – until you clear it
Functional (only with your consent)
- intercom-id-guclwosg, intercom-session-guclwosg, intercom-device-id-guclwosg (Intercom) – support chat: recognises your device and keeps your conversation – session 1 week, device identifier 270 days, visitor identifier until deleted
Analytical (only with your consent)
- _ga, _ga_50T5EZ4TBQ (Google Analytics, loaded through Google Tag Manager) – distinguish visits and measure how the website is used – 2 years
- _clck, _clsk (Microsoft Clarity) – show how pages are used (session replays and heatmaps) – up to 1 year; Microsoft may also use its own cookies (such as MUID) on its domains
Marketing (only with your consent)
- _fbp, _fbc (Meta Pixel) – measure the effectiveness of our advertising on Facebook and Instagram – 90 days
If you allow analytical but not marketing cookies, Google's advertising features stay switched off (Google Consent Mode).
4. Purpose of Using Cookies
We use cookies for the following purposes:
- to ensure the proper functionality of the website
- to improve the user experience
- to analyze website traffic and user behavior
- for marketing purposes
5. Consent to the Use of Cookies
When visiting the website for the first time, the user is asked to provide consent to the use of cookies through a cookie banner. Only essential cookies are used before consent is given; functional, analytical and marketing cookies are used only if the user allows them.
The user has the right to change or withdraw this consent at any time via the “Cookie settings” link in the website footer.
6. Managing Cookies
Users may manage, restrict, or completely disable cookies through their internet browser settings.
Changes to This Policy
The Company reserves the right to amend or update this Cookies Policy at any time.
Any updated version becomes effective upon its publication on the website.